Frequently Asked Questions
Everything you need to know about your ALLCITY Network gear and orders.
How long will it take to receive my ALLCITY gear?
Standard shipping typically takes 3-7 business days within the United States. Please note that custom-printed apparel may require an additional 2-3 days for processing before shipment.
What is your return policy for sports apparel?
We offer a 30-day return policy for unworn and unwashed items in their original packaging. Please note that 'Final Sale' items and custom-made products are not eligible for return.
How do I ensure I'm ordering the right size?
Each product page includes a detailed sizing chart. Since we use high-quality athletic blends, we recommend measuring a favorite shirt at home and comparing it to our specifications for the perfect fit.
Can I track my order once it has shipped?
Yes. Once your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor your package's progress in real-time.
What payment methods do you accept?
The ALLCITY Network Official Store accepts all major credit cards (Visa, Mastercard, American Express, Discover) as well as digital wallets like PayPal, Apple Pay, and Google Pay.
Do you ship internationally to fans outside the US?
Yes, we ship to most countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.